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Dkarts24
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FREQUENTLY ASKED QUESTIONS

  • Yes, we take the security and privacy of your personal and payment information seriously. We implement industry-standard security measures to protect your data from unauthorized access, loss, or theft. We also use secure payment gateways to process your transactions, ensuring the confidentiality of your payment details. For more information, please refer to our Privacy Policy on our website.
  • Dkarts24 charges a nominal fee for sellers to list and sell their products on our platform. The fee structure and details will be provided to you during the registration process or upon request. Our fees are competitive and aim to provide value for your business.
  • o become a reseller or franchise holder on Dkarts24, please reach out to our customer care team at partner@gmail.com. They will provide you with the necessary information and guide you through the process of becoming a reseller or franchise holder.
  • To become a seller on Dkarts24, you need to register as a supplier on our platform. Please visit our website and click on the "Seller Registration" option. Fill out the required information and submit your application. Our team will review your application and contact you with further instructions.
  • Yes, you can cancel an order on Dkarts24. To cancel an order, please contact our customer care team at customercare@gmail.com or visit the order section on our website. They will assist you in canceling the order and initiating the refund process, if applicable.
  • If you receive a damaged or defective product, please contact our customer care team at customercare@gmail.com or visit the order section on our website. They will guide you through the process of returning the product and arranging for a replacement or refund.
  • Once your order is placed, you will receive a confirmation email or SMS containing the tracking details. You can use these details to track your order on the Dkarts24 website or by contacting the customer care team.
  • Yes, Dkarts24 offers a cash on delivery (COD) facility, allowing customers to pay for their orders in cash at the time of delivery.
  • Dkarts24 accepts various payment methods, including debit cards, credit cards, net banking, UPI (Unified Payments Interface), and digital wallets.
  • To place an order on Dkarts24, browse through the available products, select the desired item, choose the quantity and size (if applicable), and click on the "Add to Cart" or "Buy Now" button. Proceed to the checkout page, provide the required details such as shipping address and payment information, and confirm your order.
    To register as a customer on Dkarts24, click on the "User Login" option located at the top right corner of the website. Then click on the "Signup" button below and fill in the required information. Verify your mobile number through OTP (One-Time Password) and click on "Signup" to complete the registration process.
    Yes, the contact email for customer care at Dkarts24 is: customercare@gmail.com.
    For return inquiries, you can contact Dkarts24 at the email address: return@dkarts24.com.
    The processing time for returns and exchanges on Dkarts24 typically takes a few business days once the returned items are received and verified by the seller. The exact time may vary depending on the circumstances and the seller's policies.
    Dkarts24 has a return and exchange policy that allows customers to return or exchange products within 7 days of receiving them. The products must be unused, in their original packaging, and in a resalable condition to be eligible for return or exchange.
    Yes, Dkarts24 provides free delivery on all orders placed on its platform.
    Dkarts24 offers free shipping and delivery on its products. The specific details of the shipping policy, such as estimated delivery times, may vary depending on the location and the product you have ordered.
    Dkarts24 services more than 30,000 pin codes across India.
    Dkarts24 offers products in categories such as men's fashion, women's fashion, kids' fashion, shoes, watches, jewelry, health and personal care, beauty and skincare, kitchen appliances, electronics, baby care, food, and supplements.
    Dkarts24 is an online marketplace and e-commerce platform that offers a wide range of products from various categories, including fashion for men, women, and kids, shoes, watches, jewelry, health and personal care items, beauty and skincare products, kitchen appliances, electronics, baby care products, food, and supplements.
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